Privacy policy

Last updated: April 15, 2026

This Privacy Policy describes how Writ ("we", "us", or "our") collects, uses, and shares information when you use our website at trywrit.com and our AI-powered intake form builder service (the "Service").

Information we collect

Information you provide

  • Account information. When you create an account, we collect your name, email address, and authentication credentials (managed by our identity provider, Clerk).
  • Firm information. If you provide your law firm's website URL, we extract publicly available branding data (logo, colors, fonts) to customize your forms. We do not access password-protected content.
  • Form content. The prompts you submit to generate intake forms and any files you upload for context.
  • Payment information. If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store credit card numbers on our servers.

Information collected automatically

  • Usage data. Pages visited, features used, form generation frequency, and interaction patterns.
  • Device data. Browser type, operating system, IP address, and general location (city-level).
  • Cookies. We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

How we use your information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Generate AI-powered intake forms based on your prompts
  • Extract branding from firm websites to customize form appearance
  • Process payments and manage subscriptions
  • Send transactional emails (form submission notifications, account updates)
  • Detect and prevent spam, abuse, and security threats
  • Comply with legal obligations

Form submission data

Respondent data is encrypted at rest. When prospective clients fill out forms created through Writ, their submission data is encrypted using AES-256 encryption before storage. Only the form owner (you) can access decrypted submission data through the Writ dashboard.

We do not sell, share, or use respondent submission data for any purpose other than delivering it to the form owner.

Data sharing

We share information only in these circumstances:

  • Service providers. We use trusted third-party services to operate the platform: Vercel (hosting), Neon (database), Clerk (authentication), Stripe (payments), and AI providers (Anthropic, OpenAI) for form generation.
  • AI providers. Your prompts are sent to AI models to generate form schemas. AI providers process this data according to their respective data processing agreements and do not use your prompts for model training.
  • Legal requirements. We may disclose information if required by law, subpoena, or court order.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell personal information to third parties.

Data retention

  • Account data is retained for the life of your account and deleted within 30 days of account closure.
  • Form submission data is retained according to your plan settings. Team plan users can configure automatic deletion after a specified number of days.
  • AI generation logs (prompts and generated schemas) are retained for 90 days for quality improvement, then deleted.

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your form data and submissions
  • Opt out of non-essential data collection

To exercise these rights, contact us at privacy@trywrit.com.

Security

We implement industry-standard security measures including encryption at rest (AES-256), encryption in transit (TLS 1.3), and regular security assessments. For more details, see our Security page.

Children's privacy

The Service is not directed at children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, contact us at:

Writ privacy@trywrit.com